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  • Children under 6 years sharing parent’s suite stay and eat free.
  • Children from 6 yrs to 12 yrs sharing parent’s suite pay 50% of p.p. sharing rate and 50% on buffet menu
  • Children having exclusive use of suite pay 100% of the rate irrespective of the age
  • Teenagers as of age of 12 are considered as adults.
HOTEL CANCELATION AND NO SHOW POLICY
  • For cancellation or reduction in numbers done between 21 and 14 days prior to arrival will be charged 50% of the quoted rate on the full length of stay booked.
  • For cancellation or reduction in numbers done between 14 and 7 days prior to arrival will be charged 75% of the quoted rate on the full length of stay booked.
  • For Cancellation or reduction in numbers done between 7 days and the date of booked arrival will be charged 100% of the quoted rate on the full length of stay.

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Services and Facilities
  • Rooms guaranteed by deposit, voucher or credit card will be held for late arrival up to 22h00 unless specifically requested.
  • In the case of a 'no show' for a guaranteed individual reservation, one night's room charge will be charged to the Company
  • In the case of a ‘no show’ for a guaranteed block booking, the full amount of reservation will be charged.
  • Guests settling their bills directly will pay in full upon departure.
  • In case of payments made through your company, kindly note that all payments should be settled within 7 days after receiving the invoice. Should you wish to have credit facility with us, please request for a credit facility form.
  • All invoices will be issued in US Dollar currency ($), should you require in Tanzania Shillings please request at the reception.
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  • Tea and coffee making facilities in each room
  • Complimentary use of the swimming pool and health club
  • Wireless Internet everywhere
  • Daily house keeping.
  • Nightly bed turndown
  • Private executive airport shuttle
  • Cold/ Hot towels on arrival
  • 24 hours room service
  • 24 hours business centre services
  • Concierge
  • Same day laundry facilities
  • Next day dry cleaning facilities
  • Travel transfers and tour arrangements facilities
  • 24 hours currency exchange
  • 24 hours KK Security and CCTV monitoring
  • 24 hours doctor on call
  • Ample packing for more than 50 cars
  • services
  • restaurants
  • savannah coffee
  • night life
  • conference room